First you need to pick up the key of the bike lock and also the touch key of the bike room, where the bikes are parked.
The bike room with the bikes.
The key for the bike lock and the touch key of the bike room can be found in the safe at the station.
- Open the safe with the cambioApp. You can’t open the safe with the Mobib card.
- The key for your reserved e-cargo bike will be marked with a green light.
- Take the key for the bike lock and the touch key of the bike room.
Open the bike room with the touch key you just took out of the safe. Hold the touch key in front of the round lock.
Check the cargo bike for possible damage. Pay extra attention to the wheel spokes.
Have you discovered new damage? Contact the call center.
Remove the anti-theft chain.
Take the anti-theft chain with you in the bike tray, for use while riding.
Detach the charging cable.
When departing you should make sure to lift up the bike stands.
The cycling assistance activates as soon as you start cycling.