First you need to pick up the key of the bike lock and also the touch key of the bike room, where the bikes are parked.
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The bike room with the bikes.
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The key for the bike lock and the touch key of the bike room can be found in the safe at the station.
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- Open the safe with the cambioApp. You can’t open the safe with the Mobib card.
- The key for your reserved e-cargo bike will be marked with a green light.
- Take the key for the bike lock and the touch key of the bike room.
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Open the bike room with the touch key you just took out of the safe. Hold the touch key in front of the round lock.
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Check the cargo bike for possible damage. Pay extra attention to the wheel spokes.
Have you discovered new damage? Contact the call center.
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Remove the anti-theft chain.
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Take the anti-theft chain with you in the bike tray, for use while riding.
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Detach the charging cable.
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When departing you should make sure to lift up the bike stands.
The cycling assistance activates as soon as you start cycling.
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